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Troubleshooting

Fix slow or stuck model setup

Most setup delays come from first-run downloads, low space, or a restart in the middle.

Updated Mar 19, 2026

Start with the basics

  • Keep Amnis open for the first run.
  • Give the initial download a stable connection.
  • Check that your Mac still has free storage.

After a restart

If the app restarted during permissions or setup, some download and finalize work can resume when Amnis opens again.

Give it a moment before assuming the process is frozen.

If it still looks stuck

  • Reopen the app and check the Models area again.
  • Retry downloads if the app offers it.
  • If setup still does not move, send a report from Support with a short note.

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Fix slow or stuck model setup | Amnis